Crisis Communication for Local Councils
We never know when a crisis could strike. From local flooding to a council meeting going viral there are many ways in which councils can find themselves in the eye of the media storm. This session takes participants through the detail of preparing for a crisis no matter what form it may take. Passing on expert tips and guidance on being as prepared as you can be should the worst happen.
The fee is £35 for this two-hour online, trainer-led session.
BOOKDealing with Difficult People and Conversations
Managing our professional relationships is important, yet it can be a challenge to deal with difficult people and difficult conversations. In this session we explore practical techniques and ideas to manage difficult people and conversations in a council environment.
The fee is £35 for this two-hour online, trainer-led session.
BOOKDealing with Local and Regional Media
From local newspapers and magazines to regional TV and radio, traditional media provides councils a platform to communicate with residents, but engaging with journalists can be daunting. We explore how you can build effective two-way relationships with journalists, how to write effective press releases and how to get regular coverage in your local and regional media.
The fee is £35 for this two-hour online, trainer-led session.
Emotional Intelligence and Resilience in Practice for Clerks, Officers and Councillors
This a practical workshop to help you thrive in your council role. We provide council officers and councillors with an understanding of where our behaviour comes from, we consider what resilience means in the context of our council roles and how to build emotional intelligence. We'll explore council-focused scenarios and how best to respond to each of them.
The fee is £35 for this two-hour online, trainer-led session.
Social Media Skills for Councillors
Social media provides councillors an opportunity to engage and communicate with their residents. Building up two-way conversations through the power of digital platforms has never been easier, but it can be tricky to get started and to know where to focus your time and effort. We walk you through the essential ways to get the most out of key social media platforms as a local councillor, what issues to be mindful of, and we provide top tips to engage with your residents.
The fee is £35 for this two-hour online, trainer-led session.
Social Media for Councils Part 1
Getting started using Facebook, creating an effective social media strategy and getting the fundamentals right
Social media provides councils with an opportunity to significantly enhance their communications. Discover how to get started on social media and how to get the fundamentals right. In this session we explore how to create a social media strategy, how to get the most out of Facebook in particular, and how to make use of time-saving tools and techniques save councils time and effort.
The fee is £35 for this two-hour online, trainer-led session.
Social Media for Councils Part 2
Advanced strategies and tactics across multiple platforms
More and more Councils are looking to use a range of social media platforms in order to increase their digital reach into the community. In this session we look at how different platforms can help councils take their social media presence to the next level. We explore how to get the most from each platform and how to ensure your social media content is delivering on your council's communications objectives.
The fee is £35 for this two-hour online, trainer-led session.
Canva Part 1: Getting Started
This training session is designed to help councils get started with Canva and to get to grips with its essential features. Participants will discover how councils can use Canva to create content for a variety of community engagement purposes, including printed material as well as for websites and social media. We will work through how to create new designs and how to make use of templates, how to add text and images, and customise their designs.
The fee is £35 for this two-hour online, trainer-led session.
Canva Part 2: Advanced
This training session is designed for councils who already have experience with Canva and want to learn its more advanced features and techniques. Participants will learn how to use advanced tools to create complex designs and layouts as well as how to set up your council's brand. We will also explore how to integrate Canva with your social media, how to make use of its scheduling features and using Canva to create and edit video content.
The fee is £35 for this two-hour online, trainer-led session.