Accessibility Statement

Using Our Website
We want as many people as possible to be able to use the website. For example, that means you should be able to:

  • Change colours, contrast levels, and fonts.

  • Zoom in up to 300% without the text spilling off the screen.

  • Navigate most of the website using just a keyboard.

  • Navigate most of the website using speech-recognition software.

  • Use most of the website with a screen reader (for example: recent versions of NVDA, VoiceOver).

  • We’ve also aimed to write site content in clear, simple language.

Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 at Level AA, due to the non-compliances listed below.

Non-Accessible Content
Some parts of this website are not yet fully accessible. These may include:

  • Older PDF or document files not fully compatible with screen reader software

  • Some form inputs lacking explicit labels

  • Interactive elements missing clear keyboard focus indicators

  • Some images missing descriptive alternative text

  • Third-party embeds or widgets that do not meet accessibility guidelines

We are actively working to resolve these issues and improve accessibility across all site content.

What We’re Doing to Improve Accessibility
We are:

  • Conducting regular accessibility audits (both automated and manual checks)

  • Updating site templates, styles, and content to align with WCAG 2.2 AA

  • Training content authors and developers on inclusive design and accessible practices

  • Reviewing and updating this statement annually and after major site changes

Disproportionate Burden
In some cases, making legacy content (especially older documents) fully accessible may involve significant effort or cost. Where that is the case, we will judge it to be a “disproportionate burden.” However, we will provide alternative accessible formats of that content upon request.

Feedback and Contact Information
If you find a page or content on this website difficult to use or understand, or if you need it in a different format (e.g. accessible PDF, large print, audio, braille), please contact us:

  • Email: [your email address]

  • Phone: [your phone number]

  • Address: [your postal address, if desired]

Please include:

  • The web address (URL) of the content in question

  • Your name and contact information

  • The format you require

We aim to respond to requests within 5 working days.

Reporting Accessibility Problems
We are always looking to improve the accessibility of our website. If you find any issues not listed here, or believe we are not meeting accessibility standards, please get in touch using the contact details above.

Enforcement Procedure
If you’re not satisfied with how we respond to an accessibility complaint, you may escalate it to the relevant oversight or equality body in our jurisdiction.