Individual Conduct Self-Review

Councillors should regularly reflect on how their behaviour aligns with the Code of Conduct, the Nolan Principles, and the council’s expectations. Thinking about how they act in meetings, towards others, and online, as well as whether their behaviour is legally compliant, helps prevent issues before they escalate. Reflection strengthens accountability and encourages the behaviour expected in public office.

Resources

• Individual Conduct Self-Review Form

Training

• Conduct Essentials

• Civility & Respect 4-Part e-Learning Course: 

1. Standards in Public Life

2. Respectful and Positive Social Media for Councils and Councillors

3. Leadership in Challenging Situations for Councils and Councillors

4. Personal Resilience for Councils and Councillors

Council Culture Review

The full council should carry out a simple annual review of its meeting culture, behaviours and internal relationships. This reflection helps identify strengths, highlight emerging issues, and ensure councillors and staff feel respected and supported. A healthy culture improves decision-making, protects the Clerk, reduces conflict and reinforces the values behind the Code of Conduct and the Civility & Respect framework. Culture is shaped collectively — reviewing it annually keeps expectations clear and ensures the council maintains a positive, professional working environment.

Resources

• Council Culture Review Form

Training

• Bespoke, In-Council Conduct Session

Meeting Culture & Chair's Leadership

Meeting behaviour sets the tone for the council’s whole conduct culture. The Chair plays a pivotal role in modelling civility and managing debate. Meetings that model respect and clarity reduce conflict and improve decision-making. Good meeting culture includes:

• A brief “Civility & Conduct reminder” at the start of each meeting

• Speaking through the Chair

• Avoiding interruptions or personal remarks

• Encouraging balanced participation and listening

• Keeping debate focused on issues, not personalities

Resources

• Chair’s Opening Conduct Statement

• In the Hot Seat: Being an Effective Chairperson Training 
  

• NALC Advice Note: The Chairman of Local Councils

Can I Act? Social Media & Public Behaviour

Poor conduct online is one of the most common triggers for Code of Conduct complaints. Councillors must be clear about the capacity in which they are acting, avoid inflammatory or inaccurate posts, and never disclose confidential information. Respect for staff and colleagues applies just as much on Facebook, X, WhatsApp, or email groups as it does in the council chamber. Councillors should think carefully before commenting publicly, and check whether they are authorised to speak on behalf of the council.

Resources

GAPTC Media and Communications Policy

Social Media and Messaging Protocol

GAPTC Navigating Social Media Webinar